Privacy Policy
Last updated: March 2026
FirSTeps Valencia, based in Valencia, is responsible for the processing of personal data as shown in this privacy statement. Your privacy is of great importance to us and we ensure that the personal information that you provide to us will be treated confidentially in accordance with the General Regulation Data protection (GDPR).
1. Personal data that we process
FirSTeps Valencia processes your personal data because you use our services and/or
because you provide this information to us yourself via the contact form or by e-mail.
Below you will find an overview of the personal data that we may process:
- First and last name
- Email address
- Phone number (if provided via WhatsApp/contact)
- Other personal data that you actively provide, in correspondence or by telephone, as necessary are for administrative guidance in Spain (e.g. NIE application).
2. For what purpose we process personal data
FirSTeps Valencia processes your personal data for the following purposes:
- To be able to call, email or WhatsApp you if this is necessary to provide our services (e.g. scheduling appointments).
- Handling your payment through secure partners (such as Stripe or PayPal).
- To support you with official Spanish government agencies (only on your behalf and with your express consent).
3. Retention period of personal data
FirSTeps Valencia does not store your personal data for longer than is strictly necessary to achieve the goals realize the purpose for which your data is collected, or when the legal administration obligation requires this required. Once the process is fully completed, specific identification documents will be issued immediately destroyed from our active systems.
4. Parts of personal data with third parties
FirSTeps Valencia does not share or sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you (such as passing on data to Spanish authorities) or to comply with a legal obligation.
5. Cookies, or similar techniques
FirSTeps Valencia mainly uses technical and functional cookies that do not infringe on your privacy. A cookie is a small text file that is saved when you first visit this website saved on your computer, tablet or smartphone. These ensure that the website functions properly works.
6. View data, modify or delete
You have the right to view, correct or delete your personal data. In addition, I have you have the right to withdraw your consent to data processing. You can do one send request to info@firststepsvalencia.com.